Hiya wlindey, cheers for getting back to me.
The rendered HTML is:
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As if the plugin wasn't installed, but it is.
I'm worried that if I post the name of the website that Google will list this thread for my clients name. The first word is "lars", then the second word is "mullen" and its dot co dot uk slash test. I've moved it to "dssc" dot org slash "lars". Hope that makes sense?! They are actually on the same web server so that eliminates server differences. Any ideas?